Replies are written by people
Enquiries are read and answered individually. We do not use automated responders, and we do not pass contact details to third parties for marketing purposes.
CContact
Written enquiries, answered by engineers
All communication with FEW Blankenburg GmbH takes place by email. There is no contact form on this website and no automated intake process; messages are read by the people who would be doing the work.
01Contact details
- Company
- FEW Blankenburg GmbH
- Email address
- [email protected]
- Language of correspondence
- English
The email address above is shown as plain text. Please copy it into your own email client when writing to us.
02Before you write
What to include in a first message
None of these points is mandatory. Each one makes it more likely that the first reply contains something useful rather than a list of questions.
01
The business situation
What the process looks like today and which part of it is causing difficulty. A short description of the day-to-day reality is more valuable than a technical specification.
02
The systems involved
Which applications, databases, cloud platforms or third-party services are already in use, and which of them cannot be replaced.
03
The outcome you want
What would need to be true for the work to be considered successful. Even an approximate description helps to frame the scope.
04
Constraints
Deadlines tied to external events, regulatory requirements, budget boundaries, internal capacity or technology that has to be kept.
05
Who is involved
Which roles will take part in decisions, and whether there is an internal technical contact we should coordinate with.
06
Existing material
Documentation, diagrams, screenshots or exports that already describe the system. Please do not send credentials or personal data in a first message.
03How we communicate
What to expect after sending a message
Timing depends on the question
A short clarifying question is usually answered quickly. A request that requires reviewing documentation or an existing codebase takes longer, because a considered answer is worth more than a fast one. We do not promise a fixed response time.
The first exchange is a conversation
An initial reply typically contains questions, an outline of possible approaches, and an honest indication of whether the request suits our way of working.
No obligation follows
Writing to us does not commit either side to anything. If we are not the right fit, we will say so directly.
Confidentiality
Information shared during an enquiry is treated as confidential and is used only to assess and discuss the request.
Follow-up
If a message appears to have gone unanswered, sending it again is welcome. Email filtering occasionally intervenes on either side.
04Summary
FEW Blankenburg GmbH — [email protected]
Enquiries about custom software, web applications, cloud environments, integration work, automation, modernisation, support or technical assessment can all be sent to the address above.